FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
1. Where do you ship from?
We ship directly from our trusted suppliers and fulfillment centers within the United States to ensure quality, safety, and fast delivery.
2. How long does shipping take?
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USA: 4–7 business days
3. How much does shipping cost?
Shipping is FREE on all orders within the USA 🇺🇸.
4. What payment methods do you accept?
We accept secure payments through the following trusted gateways:
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Shopify Payments (Visa, MasterCard, American Express, Discover)
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PayPal Wallet
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Apple Pay & Google Pay
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Shop Pay Installments (split your purchase into interest-free payments)
All transactions are encrypted and processed safely to protect your data 🔒
5. What is your return policy?
We accept returns within 15 days of receiving your order, as long as the product is unused and in its original packaging.
To request a return or refund, please contact our support team or visit our Return & Refund Policy page.
6. How can I contact you?
Our support team is available 24/7 to help you with any questions.
You can contact us anytime via our Contact Page or by email at:
7. Do you offer tracking for orders?
Yes, every order comes with a tracking number that you’ll receive automatically by email once your package has been shipped.
Healio Club — Feel Better, Live Better.